At mysharesmyright, we understand the importance of protecting the privacy of our users and are committed to safeguarding the confidentiality, integrity, and security of all information shared with us. This Privacy Policy explains how information is collected, used, stored, and disclosed during the course of our operations and service delivery.

For the purpose of this policy, the terms “we”, “us”, and “our” refer to the Company, and “you” or “user” refers to any individual accessing or using our services. This policy applies to all activities carried out by the Company, including interactions with visitors and users.

By accessing or continuing to use our services, you acknowledge and agree that your information, including sensitive personal data as defined under applicable Indian laws, may be collected, used, and disclosed in accordance with this Privacy Policy, which may be updated from time to time at our discretion.

This Privacy Policy has been formulated in compliance with applicable laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other relevant rules and regulations.

If you do not agree with the terms of this Privacy Policy, you should refrain from using our services. This policy forms an integral part of the Terms of Use, and any capitalized terms not defined herein shall have the meaning assigned to them in the Terms of Use.

If you access or use the services on behalf of another person or entity, you confirm that you are duly authorized to accept this Privacy Policy on their behalf.

Policy Review and Transparency

We are committed to transparency in the way we handle personal information. This Privacy Policy may be reviewed and updated periodically to reflect changes in laws, technology, business practices, or operational requirements. Any information held by us shall be governed by the most recent version of this Privacy Policy, and users are encouraged to review it regularly.

Nature of Information Collected

Personal Information

Personal information refers to any data that can identify an individual or be reasonably linked to them. This may include contact details, identification information, and other details voluntarily provided by users during registration, inquiry, or service engagement.

Sensitive Personal Data or Information (SPDI)

Sensitive personal data is collected, processed, stored, and disclosed strictly in accordance with applicable laws. By using our services, you expressly consent to such handling of your information.

However, consent may not be required in circumstances permitted by law, including where:

• The information is publicly available or lawfully accessible
• Disclosure is required under any applicable law or court order
• Disclosure is necessary for verification, investigation, prevention, or prosecution of offences by authorized government agencies
  
  

Collection of Information

We may collect, process, or store personal information and/or SPDI when:

• You register or provide information in connection with service usage
• We receive lawful references or communications relating to you
• Information is received in connection with investigations, inquiries, or legal matters involving you
• You voluntarily provide additional information
  
  

We may also collect aggregated and anonymized data relating to user behavior, such as usage patterns and service preferences, to improve overall service quality and user experience.

Use of Information

Personal information collected may be used for the following purposes:

• Communicating with users
• Providing, managing, and improving services
• Resolving disputes and addressing technical issues
• Ensuring security and preventing fraud or misuse
• Conducting research, analytics, and internal assessments
• Enforcing applicable terms, policies, and legal obligations
  
  

All information is stored electronically and may be converted into physical records where required. Access to such information is restricted to authorized personnel on a strict need-to-know basis, and all personnel are bound by confidentiality obligations.

Correspondence and Technical Data

Any personal correspondence, including emails or communications received from users or third parties relating to user activity, may be retained as part of user records.

We may also collect technical information such as IP addresses to administer systems, diagnose technical issues, enhance security, and gather demographic insights.

While reasonable safeguards are implemented, we shall not be responsible for any breach arising from events beyond reasonable control, including cyber-attacks, system failures, unauthorized access, or disruptions caused by external factors.

Cookies and Tracking Technologies

Cookies may be used to enhance functionality, remember user preferences, and improve system performance. Session cookies are deleted upon closing the browser, while persistent cookies may remain stored for a defined period. Users may disable cookies through browser settings, though certain features may be affected.

Financial Information

Where payment is required, users may choose from available payment methods. Financial information is processed through secure, encrypted payment systems operated by authorized payment service providers. Users may opt not to store payment details. While reasonable security measures are implemented, users are advised to exercise caution when conducting online transactions.

Marketing Communications and Opt-Out

Personal information may be used to provide service-related updates or promotional communications. Users are provided the option to opt out of non-essential marketing communications at any time.

Third-Party Links

Services may include links to third-party platforms. We are not responsible for the privacy practices, policies, or content of such third parties, and users are advised to review their respective privacy policies.

Security Measures

Appropriate technical, administrative, and physical safeguards are implemented to protect personal information against unauthorized access, misuse, or loss. However, no system is completely secure, and absolute security cannot be guaranteed. It is the users’ responsibility to maintain the confidentiality of their login credentials.

Accuracy, Access, and Retention

We ensure taking steps so that personal information stored with us is accurate, complete, and up to date. Users may request access to, correction of, or deletion of their information by contacting the designated privacy officer. We may retain certain information if at any stage it is required by law or for legitimate business purposes.

Purpose of Collection

Personal information and SPDI may be used for:

1. Communication with users
2. Managing claims, inquiries, or investigations
3. Compliance with legal or regulatory requirements
4. Background verification where applicable
5. Research, system development, and operational improvement
6. Direct correspondence
   
   

Disclosure of Information

Personal information may be disclosed, where necessary, to:

• Clients, service providers, and professional advisors
• Legal representatives and regulatory authorities
• Business partners and affiliates
• Any person or entity legally entitled to receive such information
  
  

Complaints and Grievance Redressal

We take privacy-related concerns seriously and aim to resolve complaints within one month of receipt. Where resolution is not possible within this timeframe, users will be informed accordingly. Users may pursue further remedies as provided under applicable laws.

Access and Correction Rights

Users may request access to their personal information by submitting a verified request. Reasonable charges may apply where permitted by law. Requests for correction of inaccurate or outdated information will be addressed promptly. If a correction request is denied, users will be informed of the reasons and available escalation mechanisms.

Feedback

Any feedback submitted becomes the property of the Company and may be used for service improvement, internal analysis, or marketing purposes, including testimonials or survey responses.

Grievance Officer

For any questions, concerns, or complaints relating to this Privacy Policy or the handling of personal information, users may contact the designated Grievance Officer using the contact details provided.

Email: cslegal1973@gmail.com